Why should you report the problem?
Not only is flagging an issue about correcting a one-off error; it’s like setting the groundwork for a more seamless, exciting gaming experience. By drawing attention to problems, you not only benefit yourself but also improve the services available to every player in the community. Your comments are the spark that starts changes, making the platform as smooth as a neatly shuffled deck. Your reports guarantee every session feels like a high-stakes battle, from polishing technical glitches to improving gameplay elements. Got a great suggestion for improvements? Share your ideas; never hold back! Your voice helps to define a gaming experience that, both now and in the future is crisper, quicker, and more gratifying.
To contact us, write to the contacts below or use the form on this page. We will respond within 1-24 business hours.
Send us an Email
More your thing are old-school attitudes? To precisely answer your questions, drop us a note at [email protected]. Create your email with a clear subject line, a succinct but thorough account of the issue, and your contact details to enable a quick follow-up. Whether it’s a query about bonuses, a game freeze, or a deposit delay, our staff is all-in on providing a thorough answer that addresses your problem and keeps you updated. Think of it as a well-executed hand: we will provide you a solution that allows you to return to the game prepared to conquer your next poker session with unflinching confidence.
Support E-mail: [email protected]
Support Telegram: @bcgamewin
Technical-manager: [email protected]
Marketing & PR Manager: [email protected]
Report a problem
| Step | Action | Details |
| 1. Spot the Issue | Identify the problem | Pinpoint specifics, like error codes, game freezes, or slot feature malfunctions. |
| 2. Pick Your Channel | Use the form or email | Navigate to our contact form on the site or send a message to [email protected]. |
| 3. Share the Details | Describe the issue clearly | Include a precise subject, a thorough yet concise explanation, and your contact information. |
| 4. Send It Off | Submit your report | Click submit on the form or hit send on your email to kickstart the resolution process. |
| 5. Get a Solution | Await a comprehensive response | Our team will dive in quickly, delivering tailored solutions to get you back to crushing it at the tables. |
Contact us using the form
Get caught running for that elusive poker prize or spinning the reels. Your ace in the hole for reporting any issue or difficulty stifling your style is our user-friendly contact form. Whether it’s a problem in your preferred poker game, a payment snag, or a nasty slot feature malfunction, simply note the specifics, press submit, and enable our committed staff to work their magic. We are dedicated to rapidly and effectively addressing your issues so that gamers just like you have flawless gaming experience. You will be back at the virtual tables stacking chips like a professional with a few clicks, not disturbing your winning run.
Contact Adress: JX3P+43W, Ministop, Claro M. Recto Avenue, corner Quezon Boulevard, Recto, Manila, 1550 Metro Manila, Philippines